Shipping Info

We know that once you purchase that new TV, appliance, or any other product, you want to start using it right away. This is why we do our best to ship and deliver your product as soon as possible. Most online orders usually ship within 1-2 business days (unless otherwise noted). Even though orders ship immediately, it may take an additional 24-48 hours before tracking information is available on the website. 

All shipping rates are calculated in the shopping cart based on the items in the shopping cart and shipping destination. All parcels are shipped ground shipping unless an upgrade shipping method is requested.

For Canadian orders, please call to place your order. All shipments to Canada are subject to additional shipping charges. 

StopSmartTVS.com does not accept any international orders at this time.

Freight-merchandise (including televisions and major appliances) will ship with a freight carrier. When they do ship, you'll get an email letting you know your order is on its way. 
 
These carriers do not deliver nationwide, therefore, we cannot fulfill orders for freight merchandise shipping to areas not shaded on this map.

We offer Free Shipping on almost everything. Free White Glove Delivery is also available on many televisions and appliances. 

Oversized items such as TVs and heavy furniture are "Threshold Plus" deliveries, which means the item is delivered to street level front door, garage or apartment building lobby If you would like an upgraded service please select White Glove Delivery .

White Glove Delivery 

Our White Glove Delivery service includes the following:

  • Delivery of product up two flights of stairs inside the home or office (each flight is a maximum of ten steps).
  • Placement into the room of your choice. Please Note: Delivery to high rise buildings require prior arrangement and may incur additional charges.
  • The delivery team will unbox the TV for you to inspect, plug in, and power on to ensure the TV screen is undamaged. If there is any physical damage to the product, do not sign for the product and refuse the shipment.  Accepting delivery indicates there is no physical damage to the television or appliance. The delivery team will not assemble stands or place the TV on a stand. No assembly is provided at delivery.
  • The driver does not remove the box or debris

Please note: Assembly of stands or pedestals is not included. White Glove Delivery can only be made to the room of choice, provided it can be done safely and without the risk of injury to anyone or damage to any property. 

Once you sign  for the item, you are signing acceptance of the product physically as is and cannot  refute the charges for a physically damaged unit from that point forward. If the merchandise is damaged, please make a notation on the delivery manifest, and have the delivery person sign as a witness to the damage. Please note all original packaging must be kept in order to file a claim.

If you are refusing the delivery of an undamaged TV or appliance, you are responsible for the shipping, handling, and insurance charges for the delivery BOTH WAYS. Shipping charges are $250 each way per item, in addition to a $15% restocking fee. Please note that a refund will be issued for the cost of the product only. You will not be reimbursed for the shipping, handling, and insurance charges.

Shipping Map


 

Due to the value and delicate nature of the product you ordered a separate insurance fee may apply. You will be contacted after checkout and notified of the amount.
 
All shipping rates are calculated in the shopping cart based on the items in the shopping cart and shipping destination. All parcels are shipped ground shipping unless an upgrade shipping method is requested. Your total charges will be shown to you before you enter any information (IE. name, address, etc.)
 
For Canadian orders, please call to place your order. All shipments to Canada are subject to additional shipping charges. ShopSmartTVS.com prides itself on serving the Canadian Market.
 
ShopSmartTVS.com does not accept any international orders at this time.
 
All online orders placed through ShopSmartTVS.com must be confirmed with out verification department before releasing any orders.
 
Freight-merchandise (including televisions and major appliances) will ship with a freight carrier. When they do ship, you'll get an email letting you know your order is on its way. 
 
These carriers do not deliver nationwide, therefore, we cannot fulfill orders for freight merchandise shipping to areas not shaded on this map.

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